How does account verification work? - Community

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
EnglishEN

Pick a language

Français English
Announcements
For information related to Covid-19 and how to get help if you lost your job, please see The Covid-19 Tax Info Center
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Intuit

How does account verification work?

When you sign in to your TurboTax account, a number of different security measures are activated to safeguard your information. You may be asked to verify your account if you’re using a new computer or device, or if you haven’t signed in to your account in several weeks. You may be asked specific, personalized questions that only you should have the answers to. These questions help to ensure the security of your account, as well as limit access to any unauthorized users. You may also validate your identity by requesting a confirmation code.

Account verification is just one of the ways we use to safeguard your information, so you can file your taxes confidently. The information you provide is used only to verify your identity, and TurboTax does not share, sell, or use this info for any other purpose without your consent.

Related information:

How do I verify my TurboTax Online account?

I received a confirmation code, but it doesn’t work. What should I do?

Was this helpful?

You must sign in to vote, reply, or post
Intuit TurboTax - Finish filing and get your maximum refund, guaranteed.

Returning? Sign in