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TurboTax Support
Intuit

Why didn't the CRA receive my tax return when I used TurboTax to file my return?

The two most common reasons the CRA may not have received your return are:

You can check the status of your return using the CRA My Account service. Contact the Canada Revenue Agency (CRA) if your return is not marked "received" 48 hours after you filed it.

Related information

In the online edition of TurboTax, how do I submit my tax return to CRA using the NETFILE service?

In the CD/download edition of TurboTax, how do I submit my tax return to CRA using the NETFILE service?

Why do I get an error when I try to submit my return through the CRA's NETFILE service?

How do I find my NETFILE confirmation number?

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