I prepared my wife's 2022 tax return using the desktop TurboTax software. Once completed I double and triple check the information entered to make sure it was according to info slips received. I file the return via NetFile and everything was OK. My wife received her refund. On October 5 received a re-assessment notice from CRA that indicated that she had a balance of nearly the same amt. of the refund. The total tax deducted per info slips was overstated by exactly $1,800.00. I check several times her return to identify the error I might have done. All the info I entered was accurate and match what CRA indicated on the re-assessment notice. There was one exception. The total tax deducted indicated by TurboTax software was $1,800.00 overstated. My conclusion was that the software, somehow, seem to have added an extra tax deduction of $1,800.00 which is the amt. deducted on her CPP and OAS info. slips. Can you assist me with this issue? Now I have to return the refund plus interest of $77.04.
Thank you for choosing TurboTax.
Thanks for your prompt reply. I received your reply. I read the instructions on how to submit a claim for the interest charged by CRA. I purchased my TurboTax software by download. So, according to instructions I have to contact customer service. I will contact them tomorrow Monday the 30th.