Can't refile my 2017 return. I get the error msg: "Unable to make changes to return because it has not been electronically submitted to the CRA with NETFILE".

However, I did submit using NETFILE. Why is TurboTax not recognizing this? How would I fix it? Thanks in advance.

2034

Moderator

Oct 30, 2019 8:50:27 PM

What is the status of the return? Is it "Complete" or something else? Have you already gotten you notice of assessment?

New Member

Oct 30, 2019 8:50:28 PM

Yes it was filed using NETFILE last year. I received my NOA last year already

New Member

Oct 30, 2019 8:50:29 PM

I just experienced this same problem with the same circumstances. Is there a solution for it?

Moderator

Oct 30, 2019 8:50:31 PM

When you NETFILEd your return in 2017, did you save your return after filing? If you didn't save it at that point, then then the file doesn't know that you have NEFILEd. If you have the .ttbk of that file, you can try changing the extension to .tt17 and see if that shows as NETFILEd.

You can also make changes to your return through the CRA's My Account: https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/account-individuals.html

Why sign in to the Community?

Can't refile my 2017 return. I get the error msg: "Unable to make changes to return because it has not been electronically submitted to the CRA with NETFILE".