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New Member
posted Oct 16, 2024 4:36:05 PM

Charged Twice

I seem to be charged twice for the same amount. I was doing taxes for myself and my spouse but the same amount was charged at different times. I didn’t add extra options and just wanted the basic amount so I’m not sure why it’s doubled.

0 3 250
3 Replies
Moderator
Oct 17, 2024 6:38:45 AM

You were charged twice, one for your return and the other for your spouses. When you do a joint return, you are charged for each one that you file. 

 

Thank you for choosing TurboTax.

New Member
Oct 17, 2024 9:08:27 AM

Ok thank you. So on the receipt then where it says $26 for a return then the $26 for another is how I read the two returns being charged for a total of $58.24. I got charged the 58.24 twice and at two different times, not together. Just out of curiosity, why wouldn’t the receipt then state the total is $116.48 or send the receipt twice because it did not. 

Level 7
Oct 17, 2024 9:19:06 AM

You were only charged once. It might show up the first time as a hold- then it should be removed. I just sent you a copy of your reciept for verification.

 

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