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New Member
posted Apr 29, 2025 7:14:59 PM

entered into turbotax live assist and review by mistake, how to get out, stuck at "confirm order" but my license is does not cover it

Looks like you prepared your taxes with TurboTax Live Assist & Review Deluxe Unfortunately, you won’t be able to apply your licence to this return since your licence is only applicable for TurboTax Deluxe.

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1 Replies
Level 2
Apr 30, 2025 8:27:11 AM

Good day Rob!

Unfortunately, you will need to start over using the right product associated with your license. 

Please contact our phone support team at 1-888-829-8608 if you face any issues with the license.

 

Thank you for choosing TurboTax!