Have to file amended T4A - Cannot find Refile button?

I filed the 2019 tax return for my father-in-law. When I filed I received a success message (CRA Netfile confirmation number. He shortly received his NOA and all was fine. He has since received an Amended T4A that needs to refiled.

I loaded up his tax return, went to FILE - NETFILE or Print and on that page it says you are ready file. I am not sure why I am getting this screen, I was expecting a Refile or something similar. What do I next? Please assist... thank you.

409

Level 15

May 17, 2020 5:00:41 PM

As we cannot see your individual tax situation, it's difficult in this forum to provide you with an answer to your question. If your return was successfully NetFiled you should be seeing that ReFile option.

Please reach out to our Customer Support team and they can take a closer look for you. You can get the correct number for our phone support team by using this form: https://support.turbotax.intuit.ca/contact/

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Have to file amended T4A - Cannot find Refile button?