How can I remove unnecessary dependents boxes in S...

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New Member

How can I remove unnecessary dependents boxes in Setting Up? It won't respond to me clicking "Remove" on the Dependents Information section.

 
4 Replies
Highlighted
New Member

How can I remove unnecessary dependents boxes in Setting Up? It won't respond to me clicking "Remove" on the Dependents Information section.

Yes, you should be able to. What happens (exactly) when you try?
Highlighted
New Member

How can I remove unnecessary dependents boxes in Setting Up? It won't respond to me clicking "Remove" on the Dependents Information section.

Agreed. I've passed the recommendation on to our development team to resolve this in an upcoming release.

Thank you!
Highlighted
New Member

How can I remove unnecessary dependents boxes in Setting Up? It won't respond to me clicking "Remove" on the Dependents Information section.

Clicking on 'Remove' showed a loading symbol as if something was happening, then the page refreshed and the dependent was still there.

I figured out what was going on, though: the extra dependents had no names or birth dates. I made up some values to fill in those fields and then the 'Remove' worked. Note: NO dependents could be deleted, even valid ones, until ALL dependents had all their values filled in.

Seems like a bug to me. Remove should work even on dependents with empty fields.
Highlighted
New Member

How can I remove unnecessary dependents boxes in Setting Up? It won't respond to me clicking "Remove" on the Dependents Information section.

Agreed. I've passed the recommendation on to our development team to resolve this in an upcoming release.

Thank you!
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