Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Feb 20, 2023 6:07:48 AM

How do I fix the donor consent indicator? It will not let me netfile what is wrong?

3 9 1695
1 Best answer
New Member
Feb 20, 2023 8:00:54 AM

someone else posted a fix that worked for me - just netfiled.

 

go back to the side bar, under the 'my info' section and select the one that says "[your name]'s Canadian citizenship" section

 

there a piece of that section that you have to manually select regarding organ tissue donor contact etcetc.... answer those questions and you're good to go

9 Replies
New Member
Feb 20, 2023 6:53:38 AM

Same issue here. Did anyone figure out the solution. Please post. 

New Member
Feb 20, 2023 7:25:12 AM

I'm having the donor consent issue also. Message says value of 0 is invalid.

New Member
Feb 20, 2023 7:53:35 AM

same here

New Member
Feb 20, 2023 8:00:54 AM

someone else posted a fix that worked for me - just netfiled.

 

go back to the side bar, under the 'my info' section and select the one that says "[your name]'s Canadian citizenship" section

 

there a piece of that section that you have to manually select regarding organ tissue donor contact etcetc.... answer those questions and you're good to go

Level 1
Feb 20, 2023 8:34:45 AM

I'm wondering if it's because of the holiday today? 

Level 15
Feb 20, 2023 8:40:50 AM

This issue will be fixed shortly- for now you can  go to "My Info" click on (Name) Canadian Citizenship and make sure that you answer the questions " Do you authorize the CRA to share your name and email address with the Government of Nunavut to contact you about organ and tissue donation, and to maintain the organ and tissue Donor Registry?

This happened to those who transferred from last year.

 

Thank you for choosing TurboTax.

Level 1
Feb 20, 2023 8:45:36 AM

That worked! Thank you so much! 

New Member
Feb 20, 2023 9:10:24 AM

Thank you!

New Member
Apr 20, 2024 7:20:34 AM

never mind, i figured it out.