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Level 1
posted Feb 9, 2024 9:57:32 AM

I bought the wrong turbotax software and need to return/exchange it. Who do I contact and how?

I just want to return my purchase of a turbotax download but I can't seem to find where to do that and I guess there are no ways to file a support ticket? What have I missed here?

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1 Best answer
Intuit Alumni
Feb 9, 2024 10:11:22 AM

We can help you with that. Please see our TurboTax FAQ to request your refund:

How do I get a refund for a TurboTax product?

 

Thank you for choosing TurboTax.

4 Replies
Intuit Alumni
Feb 9, 2024 10:11:22 AM

We can help you with that. Please see our TurboTax FAQ to request your refund:

How do I get a refund for a TurboTax product?

 

Thank you for choosing TurboTax.

New Member
Apr 1, 2024 3:08:07 PM

I need to exchange Home and Business for Business Software

 

New Member
Apr 1, 2024 3:09:35 PM

Call me,  I need to exchange Home and Business for Business

 

Moderator
Apr 1, 2024 3:29:41 PM

@Please see our TurboTax FAQ to request a refund for the product you don't want:

How do I get a refund for a TurboTax product?