I chose the direct deposit option and filed my taxes, but now realize I can't create an account (error with the line 101 question). How will I receive my refund?

Will the CRA just send me a paper check for my return via the mail, or should I call to provide my direct deposit information? I'm unable to create a CRA account, since they aren't recognizing my answer to one of the questions as being correct. 😕

Thank you in advance!

1628

1 Best answer

Level 15

Oct 30, 2019 6:34:30 PM

If you do not have direct deposit information on your CRA "My Account" then yes, they will send you a check if you are getting a refund. Otherwise you can contact them by phone for assistance.

https://turbotax.community.intuit.ca/replies/2647704

Level 15

Oct 30, 2019 6:34:30 PM

If you do not have direct deposit information on your CRA "My Account" then yes, they will send you a check if you are getting a refund. Otherwise you can contact them by phone for assistance.

https://turbotax.community.intuit.ca/replies/2647704

New Member

Oct 30, 2019 6:34:31 PM

Thank you Brenda. 🙂 I will call and provide my info. Like I said, I can't access or create a "My Account" unfortunately. :(

Level 15

Oct 30, 2019 6:34:33 PM

You're welcome!

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I chose the direct deposit option and filed my taxes, but now realize I can't create an account (error with the line 101 question). How will I receive my refund?