I did not receive my tax refund since april this year in my bank account

You will need to contact the CRA at 613-940-8495 they can assist you. 

Thank you for choosing TurboTax.

How do I fine out if my tax return are done

You can log into your CRA My Account to see if it was received and if not follow the steps below on how to NetFile your tax return:

In TurboTax Desktop, how do I submit my return to the CRA using NETFILE?

How do I NETFILE my tax return in TurboTax Online?

Thank you for choosing TurboTax.