Solved: I entered the wrong SIN and can't find out how to ...

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New Member

I entered the wrong SIN and can't find out how to change it. The field does not allow me to enter into it.

 
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Moderator

I entered the wrong SIN and can't find out how to change it. The field does not allow me to enter into it.

If you have entered the wrong SIN Number and you are already at the REVIEW or FILE section then you will not be able to update it. You will need to start a new return if you went to personal information and clicked on EDIT and weren't able to update your SIN.

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Moderator

I entered the wrong SIN and can't find out how to change it. The field does not allow me to enter into it.

If you have entered the wrong SIN Number and you are already at the REVIEW or FILE section then you will not be able to update it. You will need to start a new return if you went to personal information and clicked on EDIT and weren't able to update your SIN.

View solution in original post

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New Member

I entered the wrong SIN and can't find out how to change it. The field does not allow me to enter into it.

This is a joint return and already netfiled on return, do I have to start another return for both people, have already paid for two returns
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New Member

I entered the wrong SIN and can't find out how to change it. The field does not allow me to enter into it.

should read have already filed one return
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Moderator

I entered the wrong SIN and can't find out how to change it. The field does not allow me to enter into it.

If you entered the wrong SIN number you will need to contact CRA immediately to advise. If it doesn't match what is on record with CRA it will be rejected. If this is your first time filing you will need to print and mail your return.
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New Member

I entered the wrong SIN and can't find out how to change it. The field does not allow me to enter into it.

Why can't turbotax simply unlock that box so I can edit the wrong SIN number?  I also filed my return before we noticed my wife's return was wrong. So now I have to wait until April 20th as CRA won't accept personal queries that aren't CERB related.  And then have to refile.  If you were to allow me to make change it and unlock this field it would be easy. 

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New Member

I entered the wrong SIN and can't find out how to change it. The field does not allow me to enter into it.

And when I say wrong I mean we messed up the SIN number originally. 

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Moderator

I entered the wrong SIN and can't find out how to change it. The field does not allow me to enter into it.

Refile an already-filed return which is in progress with CRA is not allowed by CRA rules, not TurboTax. They will not disregard the original file to look into a newer one if both were sent electronically this is why they don't allow the second one to be sent unless the first one is finalized.

 

If you insist,  you can mail a new return and wait for a longer process.

 

If both returns are prepared together, it means that the software had optimized the returns to interchanged expenses, deductions or split income between the returns. If one is filed, you cannot change the other. At this point, you have to start a new return if you want to change one of the returns. 

 

 

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