I found an error in turbotax but they won't call me back to correct. CRA nicely helped and let me fix my return, took 2hrs but $800 saved. 100% accurate????

Moderator

Apr 18, 2024 5:52:15 PM

This TurboTax FAQ tells you how to submit a claim under the TurboTax 100% Accurate Calculations Guarantee:

https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/submit-claim-turbotax-100-accurate-calculations/L1WD8SJSR_CA_en_CA?uid=lv5y524y

Returning Member

Apr 18, 2024 6:14:07 PM

Thanks, but I fixed my return with CRA help. Wouldn't have been caught by CRA either as Turbotax boosted my income and missed an associated deduction. Should be fixed, so others don't lose out.

Moderator

Apr 19, 2024 7:41:14 AM

Can you clarify what you mean that it missed an associated deduction?

Returning Member

Apr 23, 2024 3:38:46 PM

The TurboTax error is in the HBP. It incorrectly would not let me include my required 2023 HBP repayment, thus increasing my income and my taxes.

Moderator

Apr 24, 2024 3:05:38 PM

We will look into this. Thank you for your feedback.

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I found an error in turbotax but they won't call me back to correct. CRA nicely helped and let me fix my return, took 2hrs but $800 saved. 100% accurate????