The Plus Bundle provides you benefits after your TurboTax Free tax return is completed. Your filed tax return is:
It also give you access to Specialist Support via phone.
If you decide after paying that you do not want these features, you'll have to contact our Customer Support team for a refund. If you have not paid for your return and would like to just continue on using the Free version of TurboTax, you'll have to start a new free return.
I am not able to remove Plus benefits even if i start a new return (or) in review order page. There is no remove option & i get only payment screen. Please help
I'm really confused by this interface. I'm using TurbotTax online and I checked out the help menu before starting a new return. One of it's options stated a "plus" bundle which included talking to a specialist. When I selected that option it said I need to pay only when I file the return and I'll be charged an amount per return. However, clicking the "talk to specialist" button took me back to the main page where I can start a new return.
I'm not really sure what's the state of my account. Have I added the plus package already? Will I be charged an additional amount per return? If I wish to keep the bundle, how do I access the specialist? Will I gain access only after starting a new return? If I don't want the bundle how do I remove it? Is the plus bundle a global configuration which applies to all subsequent returns in my account or can I opt for it per return.
There are many unanswered questions and I'd appreciate it if TurboTax could provide some clarity on this.
You have to start a new return from fresh. I logged out and logged in again, started fresh and the free one came up without the bundle.