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New Member
posted Oct 30, 2019 5:36:49 AM

I submitted my return says wasnt received yet...I submitted last week in April

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1 Best answer
New Member
Oct 30, 2019 5:36:50 AM

First, check that you actually filed by tracking down your confirmation number: https://turbotax.community.intuit.ca/replies/3227955

If you don't find one, follow the steps until you've successfully filed your return.

If you do find one, call the CRA and ask them to "trace" your submission: https://turbotax.community.intuit.ca/replies/2647719

4 Replies
New Member
Oct 30, 2019 5:36:50 AM

First, check that you actually filed by tracking down your confirmation number: https://turbotax.community.intuit.ca/replies/3227955

If you don't find one, follow the steps until you've successfully filed your return.

If you do find one, call the CRA and ask them to "trace" your submission: https://turbotax.community.intuit.ca/replies/2647719

Level 2
Oct 30, 2019 5:36:53 AM

Log back into your TurboTax and check to make sure that you completed the netfile process.  It sounds like you neglected to netfile it.

New Member
Oct 30, 2019 5:36:54 AM

I did that.....it does say continue to netfile...but the payment was taken out of my account. I wrote down a conf # but cant seem to find it....I dont want to pay a second time for same return. If payment was taken wouldnt it be filed.

Level 2
Oct 30, 2019 5:36:55 AM

When it says continue to netfile, it means that you did not netfile it.  The act of paying for it does not netfile it.  You have to send it. TurboTax does not netfile it for you.  If it wants you to pay again, pay it and come back here to request a refund.