Hello,
Sorry to hear that you have not received your refund yet. There are many factors due to Canada Revenue Agency (CRA) processing times.
The CRA's goal is to send you a notice of assessment, as well as any refund, within:
- two weeks, when you file online
- eight weeks, when you file a paper return
- 16 weeks, when you file a non-resident return
Why you have not received your refund
The CRA may keep all or part of your refund if you have:
- an amount owing (or pending amount owing)
- a garnishment order under the Family Orders and Agreements Enforcement Assistance Act
- certain other outstanding federal, provincial or territorial government debts, such as student loans, employment insurance (EI) and social assistance benefit overpayments, immigration loans or training allowance overpayments
- any outstanding GST/HST returns from a sole proprietorship or partnership
- a refund of $2 or less
For more details or information on this and processing times with the CRA visit the following link: https://www.canada.ca/en/revenue-agency/services/tax/individuals/topics/about-your-tax-return/refunds.html