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Level 2
posted Apr 12, 2024 4:35:48 PM

Is it possible to have a live agent to do a Assist & Review on my returns on Saturday, April 13/24 approx late afternoon? Betty & Leonard (deceased) returns?

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2 Best answers
Moderator
Apr 13, 2024 9:15:56 AM

We are sorry about your losses. 

 

Unfortunately, you will need to enter a request for them to contact you to do a full review. 

 

Thank you for choosing TurboTax.

 

Level 2
Apr 16, 2024 2:30:32 PM

Yes, I would love some help with my return so that I can carry on.   Thank you   

 

5 Replies
Moderator
Apr 13, 2024 9:15:56 AM

We are sorry about your losses. 

 

Unfortunately, you will need to enter a request for them to contact you to do a full review. 

 

Thank you for choosing TurboTax.

 

Level 2
Apr 16, 2024 2:30:32 PM

Yes, I would love some help with my return so that I can carry on.   Thank you   

 

Moderator
Apr 16, 2024 3:00:51 PM

Did you purchase TurboTax Assist & Review yet? If not, here is where you will go to purchase TurboTax Assist & Review

 

Once in your return, you will be able to click on Tax Kit in the menu as seen below and it will open a page where you will see Connect with an Expert. Click on it and you will be asked to enter some information and someone will contact you back to do a review of your taxes. 

 

Thank you for choosing TurboTax.

 

 

 

 

Level 2
Apr 19, 2024 8:43:45 AM

I was very happy for the assistance.  Out of 10, they got 10.

Intuit Alumni
Apr 19, 2024 8:51:10 AM

You are welcome and thank you for the good report. We appreciate it.

 

Thank you for choosing TurboTax.