Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 15, 2020 11:16:31 AM

My refund isn't what TurboTax stated it would be when I submitted my Netfile.

I submitted my Netfile with a stated refund of $1967.86 but when I received my Notice of Assessment and cheque it was only $1146.94. That's a lot of money short from what TurboTax and therefore my Netfile stated. What should I do?

0 4 952
4 Replies
Moderator
Mar 15, 2020 12:23:39 PM

This is a common situation, which is not necessarily due to the software's calculations. This FAQ lists some possible reasons why your tax refund/balance owing on you Notice of Assessment different from what TurboTax calculated: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/why-is-the-refund-or-balance-owing-on-my-notice-of-assessment-different-from-what-turbotax/00/873705

New Member
Jun 3, 2024 4:11:17 AM

On my Net file return Turbo tax calculated a $853.62 refund but my assessment showed I had a balance due of

$154.28 why the difference

New Member
Jun 3, 2024 4:12:34 AM

Can't Access the page link

 

 

Moderator
Jun 3, 2024 8:29:17 AM

Open your income tax return, then go to the Summary page and verify the amounts on the line numbers compared to the CRA, to see where the error occurred.

How do I submit a claim under the TurboTax 100% Accurate Calculations Guarantee?

 

Thank you for choosing TurboTax.