Net filed my tax return almost 3 weeks ago and it still says received on my account

[Leeanne-TurboTax]

Good afternoon,
Did you apply for a disability tax credit? Does the government have the T2201 on file?
Have you contacted them to see if they are pending additional information?
http://www.cra-arc.gc.ca/cntct/phn-eng.html#h1
Thank you for your question.
Leeanne@TurboTax

[lindsey19_7]

No I did not apply for the disability tax credit. And the only deductions I had was vehicle expenses cause I use my truck for work and the child fitness credit. I contacted them and they said it has been recieved and not processed yet but they don't have anymore information and to call back in a couple weeks. Every other year I have netfiled I have recieved my refund within a week to 10 days and I have always claimed the same deductions.

[TurboTaxJeffrey · Accepted solution]

If CRA is showing the return as received, then you are waiting on them to process the return.  If you are concerned, you would need to contact CRA at 1-800-959-8281.  Press * once their phone system answers the call, and you will be transferred to a live CRA agent.  They will ask you your SIN, Date of Birth, address, and likely something from your 2014 tax return to verify your ID.