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New Member
posted Oct 30, 2019 12:26:22 AM

No drop down menus to go back to other pages

0 11 3436
1 Best answer
New Member
Oct 30, 2019 12:26:34 AM

Screen Shot

11 Replies
Moderator
Oct 30, 2019 12:26:23 AM

Please advise which page you are trying to retrieve. Have you tried clicking on review on the top?

New Member
Oct 30, 2019 12:26:25 AM

Cannot see review on my screen at all, I am using a Mac and have been using Turbo Tax and it`s former name `Cantax for years, but this years version is the `pitts` I started my taxes and got to T3 -4s and wanted to back to other screens to change info, but there is no way I can get back, review or profile.

New Member
Oct 30, 2019 12:26:26 AM

I must have missed the navigation menu when I completed the setting up or profile sections, and as I cannot get back to these sections will I have to start a new file, ? or is there another way to set up the navigation menu.

New Member
Oct 30, 2019 12:26:28 AM

Are you certain you're in TurboTax Online Premier?

New Member
Oct 30, 2019 12:26:29 AM

The heading on the current page is `turbotax Premier 2016` no Online, as I am using a Mac it must be the online version.

New Member
Oct 30, 2019 12:26:31 AM

Can you attach a screenshot of your screen? if you post your reply as an answer, you'll be able to attach an image.

New Member
Oct 30, 2019 12:26:32 AM

Did you receive the screen shot as requested?, I need to carry on with my taxes as soon as I can, jjn

New Member
Oct 30, 2019 12:26:34 AM

Screen Shot

New Member
Oct 30, 2019 12:26:36 AM

The navigation menu shows up as soon as you clear the Setting Up and Profile sections.

If you're in Setting Up or Profile, use the Continue and Next buttons until you reach the Income section.

New Member
Feb 21, 2023 2:38:19 PM

Using Turbotax 22.  Dropdown menus do not appear in Chrome.  Should I use a different browser?  Thx

Moderator
Feb 22, 2023 10:15:59 AM

Please clear your browser cache or use a different browser and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.