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Returning Member
posted Sep 12, 2024 9:10:07 AM

Question about GST/HSTC request I received

So I filed my taxes for the 1st time in Canada this year (for 2023). And got the tax returns deposited into my bank account in April. I just received the following email from CRA:

The CRA cannot calculate the amount of the CCR you may be entitled to receive for April 2024 to January 2025 without the following information:

- your world income, converted to Canadian dollars, for the period in 2023 before you came to Canada
- your spouse's or common-law partner's world income, converted to Canadian dollars, for the period in 2023 before they came to Canada

I had no income before coming to Canada in 2023 (I moved in May). So what do I submit here? Do I call saying I earned no income before moving to Canada? Do I have to mail them with some documents?

 

Any help is greatly appreciated.

Thank you.

 

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2 Replies
Moderator
Sep 12, 2024 9:36:30 AM

Please contact the CRA at 1-800-959-8281 for assistance.

 

Thank you for choosing TurboTax.

Returning Member
Sep 12, 2024 9:50:27 AM

Thanks, but this doesn't really help. It's obvious that I can call the CRA for assistance 🙂