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    tboom1
    Level 1

    I bought the wrong turbotax software and need to return/exchange it. Who do I contact and how?

    I just want to return my purchase of a turbotax download but I can't seem to find where to do that and I guess there are no ways to file a support ticket? What have I missed here?
    posted
    ‎February 9, 2024 9:57 AM
    last updated ‎February 09, 2024 9:57 AM
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    Accepted Solutions
    TurboTaxGinette
    Intuit Alumni

    I bought the wrong turbotax software and need to return/exchange it. Who do I contact and how?

    We can help you with that. Please see our TurboTax FAQ to request your refund:

    How do I get a refund for a TurboTax product?

     

    Thank you for choosing TurboTax.

    View solution in original post

    ‎February 9, 2024 10:11 AM
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    3 Replies
    TurboTaxGinette
    Intuit Alumni

    I bought the wrong turbotax software and need to return/exchange it. Who do I contact and how?

    We can help you with that. Please see our TurboTax FAQ to request your refund:

    How do I get a refund for a TurboTax product?

     

    Thank you for choosing TurboTax.

    ‎February 9, 2024 10:11 AM
    0
    2,042
    Reply
    David48481
    New Member

    I bought the wrong turbotax software and need to return/exchange it. Who do I contact and how?

    Call me,  I need to exchange Home and Business for Business

     

    ‎April 1, 2024 3:09 PM
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    TurboTaxSusan
    Moderator
    Moderator

    I bought the wrong turbotax software and need to return/exchange it. Who do I contact and how?

    @Please see our TurboTax FAQ to request a refund for the product you don't want:

    How do I get a refund for a TurboTax product?

     

     

    ‎April 1, 2024 3:29 PM
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    1,863
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