3178871
Discuss
Discover
  • Community basics
    • Support
  • TurboTax™
    • TurboTax.ca
    Open TurboTax

    Why sign in to the Community?

    • Submit a question
    • Check your notifications
    or and start working on your taxes
    Close icon
    Do you have a TurboTax Online account?

    We'll help you get started or pick up where you left off.

    Yes No
    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Search instead for 
    Did you mean: 
    Announcements
    tboom1
    Level 1

    I bought the wrong turbotax software and need to return/exchange it. Who do I contact and how?

    I just want to return my purchase of a turbotax download but I can't seem to find where to do that and I guess there are no ways to file a support ticket? What have I missed here?
    posted
    ‎February 9, 2024 9:57 AM
    last updated ‎February 09, 2024 9:57 AM
    0
    3
    2,283
    Reply
    1 Best answer

    Accepted Solutions
    TurboTaxGinette
    Intuit Alumni

    I bought the wrong turbotax software and need to return/exchange it. Who do I contact and how?

    We can help you with that. Please see our TurboTax FAQ to request your refund:

    How do I get a refund for a TurboTax product?

     

    Thank you for choosing TurboTax.

    View solution in original post

    ‎February 9, 2024 10:11 AM
    0
    2,257
    Reply
    3 Replies
    TurboTaxGinette
    Intuit Alumni

    I bought the wrong turbotax software and need to return/exchange it. Who do I contact and how?

    We can help you with that. Please see our TurboTax FAQ to request your refund:

    How do I get a refund for a TurboTax product?

     

    Thank you for choosing TurboTax.

    ‎February 9, 2024 10:11 AM
    0
    2,258
    Reply
    David48481
    New Member

    I bought the wrong turbotax software and need to return/exchange it. Who do I contact and how?

    Call me,  I need to exchange Home and Business for Business

     

    ‎April 1, 2024 3:09 PM
    0
    1
    2,086
    Reply
    TurboTaxSusan
    Moderator
    Moderator

    I bought the wrong turbotax software and need to return/exchange it. Who do I contact and how?

    @Please see our TurboTax FAQ to request a refund for the product you don't want:

    How do I get a refund for a TurboTax product?

     

     

    ‎April 1, 2024 3:29 PM
    0
    2,079
    Reply

    Unlock tailored help options in your account.

    Related Content

    kaushal-pages
    mariana-fmsilva
    eydrisse19
    MVJR
    jolleygoodtables