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kj31217md
New Member

I have filed a return and need to make and adjustment but the Refile button does not appear provide any suggestion on why this would not be available ?

 
2 Replies
SandraWWoodbridge
Level 4

I have filed a return and need to make and adjustment but the Refile button does not appear provide any suggestion on why this would not be available ?

You’ll only see the REFILE button next to your return if you sent your return by NETFILE and you got a confirmation number from the CRA.

 

To do a ReFile, you'll need to sign in to your TurboTax Online account and click the ReFile button next to that return and make the changes. (If you used the CD/Download version, you will need to sign in to that year and select "change a filed return". 

 

For further details, please check What is ReFILE? and I have filed my tax return. Can I still make changes?

 

If you require further assistance please contact our phone support team or contact us directly on Facebook or Twitter.

Jasmine V
Level 5

I have filed a return and need to make and adjustment but the Refile button does not appear provide any suggestion on why this would not be available ?

If you have already filed your return and received your Notice of Assessment (NOA) then you can ReFile. Please click the I have filed my tax return. Can I still make changes? to help you with the adjustment on your return. Make sure that whatever it is that you need to fix on your return hasn't already been done by Canada Revenue Agency (CRA) , you will see any changes or updates on your NOA. 

 

If the return has not been filed, the Refile button will not appear. Please verify your NETFILE confirmation number by checking How do I find my NETFILE confirmation number?

 

If you are using TurboTax Online, then when you sign in to your account, there will be a ReFile button next to any return that was filed using NETFILE.

 

If you are using TurboTax CD/Download, you can either click on the button next to the return, or if the return is not on the list, use the “Change A Filed Return” button on the welcome page. You can also select “Change A Filed Return” from the File menu.

 

If you require further assistance please contact our phone support team or contact us directly on Facebook or Twitter

Thank you for using TurboTax.

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