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doaazahab
New Member

We submitted our taxes through your website but didn't get the refund. CRA just told us it was never sent to them and to contact you ASAP. Please help

 
2 Replies
TurboTaxBrenda1
Moderator

We submitted our taxes through your website but didn't get the refund. CRA just told us it was never sent to them and to contact you ASAP. Please help

You first must be sure that you have successfully submitted your return.

https://turbotax.community.intuit.ca/replies/3210262

TurboTaxBrenda1
Moderator

We submitted our taxes through your website but didn't get the refund. CRA just told us it was never sent to them and to contact you ASAP. Please help

Reasons why CRA may not have received your return

https://turbotax.community.intuit.ca/replies/2648037

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