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New Member
posted Mar 21, 2024 10:37:10 AM

Tax return file not shown?

Hello,

 

I have only used one email connected to the same cell number for my account and last year I filed my taxes with turbotax but I am unable to actually see my return summary and I have logged into 2023, 2022, 2021 to check and none of them show me it! I need to print it out for filing purposes but I cannot find it. please help

0 3 2054
3 Replies
Intuit Alumni
Mar 21, 2024 10:49:36 AM

Please view our TurboTax video for guidance: How to find previous online returns in TurboTax Canada

 

Thank you for choosing TurboTax.

New Member
Mar 21, 2024 10:56:59 AM

Hi I have done all those steps and still cannot access it. 

Intuit Alumni
Mar 21, 2024 11:06:20 AM

Can you please clear your cache, sign out of your return and restart your computer? If need be please try a different browser.

 

Thank you for choosing TurboTax.