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New Member
posted Oct 29, 2019 6:27:03 PM

The system asked me if I wanted to file my taxes with my spouse, or alone.. I clicked together, but I want to file alone.

 It won't take me back to that page to change it..  how can I make it right?

0 6 1868
1 Best answer
New Member
Oct 29, 2019 6:27:04 PM

Hello,

Once you make that selection, there's no way to go back and change it. You would need to start a new return:

  1. From the top, right-hand corner of the screen, click Tools.
  2. Click Return Manager.
  3. Click the Create A New Return button.

6 Replies
New Member
Oct 29, 2019 6:27:04 PM

Hello,

Once you make that selection, there's no way to go back and change it. You would need to start a new return:

  1. From the top, right-hand corner of the screen, click Tools.
  2. Click Return Manager.
  3. Click the Create A New Return button.

New Member
Oct 29, 2019 6:27:06 PM

Although this direction is helpful, I prefer the option to go back and change this without starting a new return.

New Member
Oct 29, 2019 6:27:07 PM

I agree with Rachel!

New Member
Oct 29, 2019 6:27:09 PM

Also in agreement! Plus, I would have preferred not to waste my time dealing with a customer service rep who did not know this, and tried to make me change my answer, to no avail. Very frustrating.

New Member
Oct 29, 2019 6:27:10 PM

Having the answer is useful, but this lack of flexibility is a major pain. There should be a warning that once this option is selected that there is no going back....poor show Intuit

New Member
Oct 29, 2019 6:27:11 PM

2 months ago and still NOT fixed???