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New Member
posted Apr 11, 2021 3:01:18 PM

The system is not accepting the DOB of my newest son, born 07/10/2020. (Oct 7, 2020) What am I doing wrong? Does he not qualify as a dependant for 2020?

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2 Replies
Moderator
Apr 18, 2021 1:30:00 PM

Please make sure you are only typing the date in using numbers - no special characters or spaces. There should be 8 numbers and the format to use is DD/MM/YYYY. Ex: If your son's birthday is Oct 7, 2020, then you would type: 07102020.

 

You may want to select and delete everything in each box before retyping, just in case there is a hidden space causing the problem.

New Member
Apr 18, 2021 2:00:45 PM

Thank you for responding!

 

I discovered that I tried to start a new filing from within my 2019 dashboard...so that is why the DOB of 2020 was not accepted.