TurboTax asks me to enter information about dependent which I do not have and never had.

i-trubnikov75 · ‎October 29, 2019

I'm STUCK with TurboTax. I've two kids and they correctly entered in the system - verified it several times.

No problems with reviewing Federal return but upon reviewing my State return software asks me to enter last name of some 3rd dependent which I do not have.

It tells me: California Information Worksheet: Dependent's Last Name-3 must be entered.

I've attached picture which explains situation - I painted out by white my kids names/SSNs. And 3rd line is what TurboTax asks for - pointed by red arrows (I don't have dependent named 'So').

PLEASE HELP or I GIVE UP with TurboTax!!! No other way..

Delphision · ‎October 29, 2019

Unfortunately, we cannot be of assistance here. This is the Canadian forum. We are not familiar with your version. Try www.turbotax.com

View solution in original post

Delphision · ‎October 29, 2019

Unfortunately, we cannot be of assistance here. This is the Canadian forum. We are not familiar with your version. Try www.turbotax.com

View solution in original post

kdoldale · ‎October 29, 2019

I am having the same issue on Canadian software. It keeps asking me to add dependents I do not have and havd never had..and it will not allow me to move onto another page. It keeps highlighting in red fields for children That I don't havd and do not exist. I have spent all day on this return and now this! Very frustrating! !!

IntuitJacquelyn · ‎October 29, 2019

Here's the link to the US TurboTax Community: https://ttlc.intuit.com/?home=true

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TurboTax asks me to enter information about dependent which I do not have and never had.