We submitted our taxes through your website but di...
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    doaazahab
    New Member
    posted
    ‎October 30, 2019 6:25 PM
    last updated ‎October 30, 2019 6:25 PM

    We submitted our taxes through your website but didn't get the refund. CRA just told us it was never sent to them and to contact you ASAP. Please help

     
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    TurboTaxBrenda1
    Moderator
    Moderator
    ‎October 30, 2019 6:25 PM

    We submitted our taxes through your website but didn't get the refund. CRA just told us it was never sent to them and to contact you ASAP. Please help

    You first must be sure that you have successfully submitted your return.

    https://turbotax.community.intuit.ca/replies/3210262

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    TurboTaxBrenda1
    Moderator
    Moderator
    ‎October 30, 2019 6:25 PM

    We submitted our taxes through your website but didn't get the refund. CRA just told us it was never sent to them and to contact you ASAP. Please help

    Reasons why CRA may not have received your return

    https://turbotax.community.intuit.ca/replies/2648037

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