Discuss
Discover
  • Community basics
    • Support
  • TurboTax™
    • TurboTax.ca
    Open TurboTax

    Why sign in to the Community?

    • Submit a question
    • Check your notifications
    or and start working on your taxes
    Close icon
    Do you have a TurboTax Online account?

    We'll help you get started or pick up where you left off.

    Yes No
    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Search instead for 
    Did you mean: 
    doaazahab
    New Member

    We submitted our taxes through your website but didn't get the refund. CRA just told us it was never sent to them and to contact you ASAP. Please help

     
    posted
    ‎October 30, 2019 6:25 PM
    last updated ‎October 30, 2019 6:25 PM
    0
    2
    594
    Reply
    2 Replies
    TurboTaxBrenda1
    Level 15

    We submitted our taxes through your website but didn't get the refund. CRA just told us it was never sent to them and to contact you ASAP. Please help

    You first must be sure that you have successfully submitted your return.

    https://turbotax.community.intuit.ca/replies/3210262

    ‎October 30, 2019 6:25 PM
    0
    590
    Reply
    TurboTaxBrenda1
    Level 15

    We submitted our taxes through your website but didn't get the refund. CRA just told us it was never sent to them and to contact you ASAP. Please help

    Reasons why CRA may not have received your return

    https://turbotax.community.intuit.ca/replies/2648037

    ‎October 30, 2019 6:25 PM
    0
    590
    Reply
    Live Full Service: Taxes Done for you! Get matched with a local tax expert who can do your taxes, start-to-finish, the same day. Start for free!

    Related Content

    lex1494
    dan-l8s3e1
    Ladycheryl
    anonymous1901
    shawsgolf-gmail-