On the T1 General page 2 you calculate your total income, followed by net income on page 3 and finally taxable income on page 4. No where during the determination of taxable income does "earned income" appear. My taxable income is $35,610 my child care expenses are $15,555 yet I can only deduct $2,393 of those expenses when determining my taxable income. I should be able to deduct or transfer to my spouse the remaining $13,162. not being able to deduct the $13,162 results in having to pay $2,845 in tax.
The Canada Revenue Agency (CRA) uses the term Earned Income when speaking of RRSPs. You will find their definition of Earned Income in their link.
As this is a public forum where personal information should not be shared, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help you. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.
Thank you for choosing TurboTax.