Has anyone experienced the tax software creating a value for medical expenses (Line 33099) when there is nothing entered under medical profile? How do I get rid of this?

Before you get rid of the amount, please verify if the amount comes from Box 85 - collective health insurance on a T4 or from 135 on a T4A information slip. For Québec residents, TurboTax will also automatically transfer the previous year RAMQ in your Federal return this year if you used TurboTax last year and you imported your previous year data this year.

 

If this is not the case, in order to help you with this situation, I believe one of our telephone support agents would be able to help you better as they can view your screen, if necessary, to guide you. To contact us please follow this link: Contact Us form. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page.

 

Thank you for your patience.