Let's do the steps to review and correct this situation:
If you want to check if the information is no more available you can do a double check:
enter credit info next to the name of your child
Disability amount transfer
and Click Continue
In the page
Disability Transfer you will see the following message: You have not indicated that Lua qualifies for the disability tax credit. If you missed this step, please go back to Additional Dependant Information under Deductions and answer the relevant questions for Lua.If needed, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen. To contact them, please follow this link: Contact Us.
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