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New Member
posted Mar 21, 2025 6:51:31 AM

having issues with fix error regarding principal residence

keeps telling me an update is available and to review. but then still brings me back to an error and says NETFILE won't allow me to file and toprint it off instead

0 7 508
7 Replies
Moderator
Mar 21, 2025 5:27:21 PM

Please manually update your software. (Help>Update) If that doesn't work, please try reinstalling it. It will not delete your saved returns. You can download the current version of TurboTax Desktop edition here: Choose the current TurboTax Desktop edition you need (for Windows).

 

Returning Member
Mar 22, 2025 9:24:42 AM

Yeah, that doesn’t work. Whether I try to file on the app or the webpage on a laptop, I get the same error. Even when you click “fix error” (mind you, there are NO errors), it’s brings you right back saying there is still an error. 

Moderator
Mar 22, 2025 10:00:36 AM

@Ktb2 What is the exact error message that you are getting? 

 

 

 

Returning Member
Mar 22, 2025 10:16:33 AM

You have reported a disposition of a principal residence property. New updates are available. Please review your information.”

 

I contacted support yesterday and they said it was a CRA issue.

 

However, I figured it out. Need to delete that form and re-do it. Deleted it and re-did it 4 times before it finally allowed me to net file. 

New Member
Mar 26, 2025 5:05:39 AM

Thanks!  I will give it a try

New Member
Mar 26, 2025 6:07:12 AM

OMG, thank you so much!  It worked!  You have been able to do what Netfile could't!  Thanks so much

Moderator
Mar 26, 2025 8:38:55 AM

Great to hear that you were able to successfully file your return.

 

Thank you for choosing TurboTax.