Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Showing results for 
Search instead for 
Did you mean: 
New Member

How do I claim orthotics under medical expenses, as a prescription or other?

1 Reply
Level 5

How do I claim orthotics under medical expenses, as a prescription or other?

You can claim Orthotics under prescription since this medical expense requires a prescription to be accepted as a medical expense, as seen on the Canada Revenue Agency site.

You can claim it under Medical Expenses Profile in the TurboTax online version by following these steps below:


1. First you can log in to your TurboTax account online version 

2. Click on the Find icon on the top right, type Medical Expense Profile, Click and Go

3.  You will see the checkbox for Medical Receipts incurred in 2020, then Click and Continue (Image 1).

4. You will be sent to a page where you can "Add your Medical Receipt" and "Enter Medical Total Expense Amount" (Image 2) before pressing Done With Medical Expense.


Please see the screenshot below:

Image 1:

Image 1..jpg

Image 2:

Image 2.jpg


For additional details about Eligible Medical Expenses that you can claimplease click on the Canada Revenue Agency (CRA) website.


If you require further assistance please contact our phone support team or contact us directly on Facebook or Twitter.

Thank you for using TurboTax.

About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.