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New Member
posted Jun 23, 2022 7:21:00 AM

I have no medical expenses but I keep getting told I have to upgrade due to my medical expenses...what gives??

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3 Replies
Level 15
Jun 23, 2022 10:56:48 AM

Please go back to the interview section of your return and make sure that you didn't check off medical expenses. 

 

Thank you for choosing TurboTax.

New Member
Jun 23, 2022 12:44:02 PM

Thank you for your response, yes I HAVE checked so many times I am actually mentionallly, emotionally drained due to my health. 

Is it possible that because I receive CCPD and ODSP (to barely survive)and I just want to suit my taxes. 

 I have used this program for years due to the ease of use for my cognitive issues, among many others.

This is becoming quiet overwhelming and that's the last thing I  need right nowL so if  someone could PLEASE help me that , O would truly apprechiafdrr

Level 15
Jun 24, 2022 6:27:37 AM

The best thing for you to do in this case would be to call our phone support line  at 1-800-446-8848 so that they can view your screen and see what the issue might be. 

 

Thank you for choosing TurboTax.