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New Member
posted Feb 24, 2024 4:18:18 PM

I’m having an issue in the Childcare Expenses where it’s duplicating my child’s name twice. Is this a software error?

Is turbotax having a software issue with duplicating child’s names twice and creating a number that isn’t correct on line 39 of the child care expenses? I had the same issue last year and it seems it’s in the 2023 version again.

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Moderator
Feb 24, 2024 4:53:03 PM

In order to help you with this situation, we believe your best option is to contact our TurboTax phone support line for further assistance, as they have the option to view your screen to help resolve the issue. 

 

In the meantime, you can also read these instructions and verify if there is something missing in your data input.

 

Thank you for choosing TurboTax.