Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 30, 2019 10:27:50 AM

Is there system issues? I'm experiecing turbo tax to be extremely slow?

0 2 869
2 Replies
New Member
Oct 30, 2019 10:27:52 AM

I got exactly the same issue on te french version windows 10. I found the issue in my case: It had to do with BitDefender-Antivirus - Free version. In the settings/Protection, set "Protection Shield" to Off. It solved the issue for me. By the way,the same issue was making Revenu Quebec refusing to let me access MonDossier-Connection in order to download my Quebec fiscal data... I am letting that option off permanently...

Hope it works for you!

Level 13
Oct 30, 2019 10:27:53 AM

We're sorry to hear that you TurboTax seems to be moving slowly for you.  You may want to clear your browser history as well as your cache.  Please follow the FAQ for instructions on how to do so:

https://turbotax.community.intuit.ca/replies/2647843