Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 21, 2022 7:50:10 PM

It says 'You're almost done! Because your return includes charitable donations, you need to upgrade before we can file.' but I don't have any charitable donations

0 1 237
1 Replies
Level 4
Apr 22, 2022 7:37:12 AM

If you are using a TurboTax Online product, please follow the steps below to rectify the TurboTax profile:

  1. Sign in to your TurboTax Online account. 
  2. Click on the find icon at the top-right corner of the page.
  3. Please type and select the option titled Donations Profile and click " Go".
  4. On this page (Donations Profile 2021) make sure you haven't checked any of the boxes (as you said have not made any donations)
  5. Then click continue at the bottom to save your work. and now try to file your tax.

Thank you for choosing TurboTax.