Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 18, 2023 8:33:08 AM

My return was over 3000 then I got a message to reduce the medical expense because credits were higher I tried that then return decreased

I have the full total in now but the return is still lower

0 1 236
1 Replies
Intuit Alumni
Apr 24, 2023 6:21:12 AM

As we cannot view your entries and see which other credits are being affected by this change, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help you. To contact them, please follow this link: Contact Us

​​​​​​​Thank you for choosing TurboTax.