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Returning Member
posted Oct 30, 2019 1:54:35 PM

The NO box on, "Do you want to use your medical expenses this year?" does not work

0 5 1553
5 Replies
New Member
Oct 30, 2019 1:54:36 PM

It should, but if it's not, remove the medical expenses from your return that you don't want to claim.

Returning Member
Oct 30, 2019 1:54:36 PM

This did not work

Returning Member
Oct 30, 2019 1:54:38 PM

Incredibly frustrating

New Member
Oct 30, 2019 1:54:39 PM

Please give us a call. Our phone team can have a look at your return (with your permission) and see what's going on.
https://turbotax.community.intuit.ca/questions/1467699

Returning Member
Oct 30, 2019 1:54:41 PM

I did and a lovely girl did absolutely everything possible and it did not work.  When you enter medical expenses form a T4A it makes the whole medical input not work.  You cannot click the no button. We deleted everything and tried again and again etc. erc. Now I have to redo everything when i was ready to push the file button.