Does it show the amount on the Medical Expense Summary page? The private health premiums from T4 or T4A slips are not included in the Total Medical Expenses figure but they should be listed below. They should also be included in the amount shown on Line 33099 on the Detailed Tax Summary. This FAQ shows how to get there: https://turbotax.community.intuit.ca/community/tax-return-status/help/how-can-i-see-a-detailed-summa...
If you need more assistance, please contact us by phone. They can look at your return with you to see where the problem is. You can get the correct number for our phone support team by using this form: https://support.turbotax.intuit.ca/contact/
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