These issues have been present for years with no fixes! Reaching customer support is a puzzle nightmare. What is being done to fix these things? Why should I remain a customer?
We're sorry to hear that you've had some trouble with TurboTax. While we work hard to make TurboTax the best it can be, it isn't right for everyone. We encourage you to shop around and compare.
If you decide to give it a try again this year and get stuck, please post back here in the community or give us a call so we can help.