Here's how to access and download your personal data:
You’ll get an email once your data is ready, with instructions for downloading. Requests can take up to 45 days, depending on how much data is involved.
You can submit a new request for data from the same account after you receive that email.
Once you've downloaded your personal data file safely and securely from your Intuit Account, use the instructions below as needed to open the file and view it in a way that’s most helpful to you.
If you downloaded or were sent a file in a .json format, you'll need the correct application to review its content. Here’s what to do:
If you downloaded or were sent a zipped file (a file is typically zipped, or compressed, to decrease its size and make it easier to transfer), unzipping the file should be quick and easy. Here’s what to do:
Double-click on the zipped item (it typically appears as a folder with a zipper in the middle). This will open the zip folder and you’ll see the unzipped file(s), which you can then open.
Depending on your email provider, you should be able to double-click on the attachment and then Save or Open (directly unzip) the file; or there may be a drop-down option to the attachment, and the drop-down menu should include the option to Open (unzip) the file.