I received a confirmation code, but it doesn't wor... - Community

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes

Pick a language

Français English
For information related to Covid-19 and how to get help if you lost your job, please see The Covid-19 Tax Info Center
Showing results for 
Search instead for 
Did you mean: 

I received a confirmation code, but it doesn't work. What should I do?

To call us:

  1. Go to the Contact Us page and briefly describe your issue. Then, select Continue.
  2. On the following page, select Call.
  3. Follow the prompts to enter your information, and then select Get Phone Number.
  4. On the subsequent page, take note of the phone number and your Incident ID #. When you call, you may be asked to provide it. This helps us assign an agent to help you with your issue.

Related information


Was this helpful?

You must sign in to vote, reply, or post
Intuit TurboTax - Finish filing and get your maximum refund, guaranteed.

Returning? Sign in