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posted Apr 29, 2024 11:44:57 AM

British Columbia sales tax credit - not working/can't claim it

I'm trying to claim the British Columbia sales tax credit. I checked the box and said YES to the question: Do you want to claim this credit?

However on my tax summary, it says that the credit hasn't been claimed.

I tried going through it again to claim it, but it still didn't work.

 

Is this a glitch?

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1 Best answer
Moderator
Apr 29, 2024 11:56:32 AM

We are showing the same here. In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.

​​​​​​​Thank you for choosing TurboTax. 

1 Replies
Moderator
Apr 29, 2024 11:56:32 AM

We are showing the same here. In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.

​​​​​​​Thank you for choosing TurboTax.