Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 20, 2020 5:55:19 AM

can't efile,

It says it must save the return, does so and then shuts down.  I have checked and rechecked my forms and don't find anything.  TT doesn't find anything in the review.  what do I do?  Using Windows 10

0 1 1838
1 Replies
Intuit Alumni
Mar 20, 2020 5:43:48 PM

With TurboTax Online, please try to clear your cache and delete cookies. Also, try refreshing your browser and even try using a different browser. 

Here are two articles below that will show you how to clear your cache and delete cookies. 

How to clear your cache - Community 

How do I delete cookies? - Community 

  

If you have TurboTax CD/Download, please check for updates within the program. 

How do I update my TurboTax CD/Download software p ...