CRA not accepting when I Netfile

[Alice-Bushe]

I have used Tirbotax and Netfile without any problems for some years. This time when I try to Netfile I net msg thar CRA cannot accept it. No other explanation. Can  you assist?

[TurboTaxSusan]

Please review your NETFILE eligibility here: https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/netfile-overview/...

Also, if you entered a NETFILE Access Code (NAC), please double check that it is correct and has all 8 characters. You can also try submitting your return without the NAC. The NAC is optional and not required to file your return.